As a result of very helpful advice from two senior colleagues, Kabir Padamsee (Consultant Psychiatrist) and the Consultant Clinical Psychologist Tony Collins, I applied for and was accepted on the Advanced Course in Consultancy and Training in Mental Health (Tavistock Clinic) (1981-1983). It was this experience that taught me first about projective identification as I described in my book.
My first attempt at consultation led me to discover a very important principle that I have applied ever since: to work you need authority. This is provided through some sort of contract but essentially it requires the backing of the person who will decide about buying your services. This led to a protocol that I developed later at the Tavistock Clinic, which is always to seek to meet with the ultimate boss and explain that the consequences of a consultation will be a changed attitude on behalf of those receiving the consultation which management will need to understand. Because of this, our advice would be that they should be the first to receive the consultation and only after that should it be addressed towards the original applicants.
Although I found the training at the Tavi very stimulating and wonderfully helpful, over the years I have found myself developing other ideas about both the scientific basis for organisational consultation and the means of delivery. I shall be writing about these differences on other pages of this website later. This section is supposed to be about innovations.
It wasn’t long before I realised that many of the staff of organisations to which I consulted could not really use the consultation. It seemed clear to me that this was because there was no shared idea of what makes a human being and particularly how the conscious mind of human beings is created. I discovered that I was spending more time at the beginning of consultations teaching the clients about a psychoanalytic way to understand human beings, so it occurred to me that a more useful intervention might be to build in a teaching part into a consultation.
I developed a model for combining teaching and consultation.
of the change from being in the role of the tutor to being in the role of consultant for the second part of any consultation event. In other words what I was offering was an intervention, usually weekly, usually lasting 10 weeks, divided into 2 sessions on each occasion; the first being the teaching, the second an open group discussion that had no agenda and allowed me to understand what might be going on in the team or organisation to whom I was consulting.
I called this “what makes the work so difficult?” And began to use it in almost all of the work that I was doing which was essentially care work provided in a range of environments. Meanwhile I had started training to be a psychoanalyst with the British psychoanalytical Society and one of my fellow students, Marilyn Lawrence, was interested in my model for consultation and thought that it might be possible to set something up in the adult Department of the Tavistock clinic.